ERR AVG POP3 Proxy Server: Cannot connect to the mail server! Please follow the steps under Troubleshooting. ![]() Incoming server or Port when SSL:yes 993 (IMAP) 995 (POP) Port when SSL:no 143 (IMAP) 110 (POP) Log on using Secure Password Not activated Authentication (SPA)Įrror messages Outlook, Outlook Express, Windows Mail and Windows Live Mail This should always be E-mail address written with small letters (lowercase). The same as to the webmail ( log in on webmail to be sure you have the correct Password login informaiton: ). This should always be User name written with small letters (lowercase). Settings for incomming mail: Full e-mail address. 2525 or 25 or 587 465 (Recommended port) Not activated This should always be written with small letters (lowercase). In many mail clients (For example: Microsoft Outlook, Windows Mail, Entourage) it is possible to select “Use same settings as incoming server”). This should always be written with small letters (lowercase) The same as to the webmail ( log in on webmail to be sure you have the correct login informaiton: ). Password Outgoing server E-mail address Port for plain/STARTTLS Port for SSL/TLS Log on using Secure Password Authentication (SPA)Īctivated Full e-mail address (In mail programs by Microsoft (Outlook, Windows Mail, Entourage) the customer can choose “Use same settings as incoming server”). Settings for SMTP server: Outgoing server requires authentication User name This function requires that the subdomain autodiscover and also joker (*) has not been turned off or pointed elsewhere. We have autodiscover for Thunderbird and Outlook currently. Use as incoming server Make sure that port 995 instead of 993 is used for incoming mailand remember SSL (this should be set automatically). If you wish to use POP3, you should only change a few settings: Nor will you have a backup of your mails, in case your computer crashes. Please be aware, that if you use POP3 you cannot access your mails via our Webmail. Yes, we support POP3, though we recommend IMAP. What is the difference between IMAP and POP3? It will only be used, if the mail address does not exist. If someone sends a mail to a mail address that exists, the catch-all address will not be used. It can also not be setup in a mailclient to send or receive mails with.Ī catch-all address is a mail address on the domain that receives all mail sent to a mail address that does not exist. ![]() Mails are not saved on our servers and can therefore not be accessed using the webmail. A mail alias only forwards the mails to another mail address. You can access these using a mail program or the webmail. With a mail account, mails are saved on our servers. What is the difference between a mail account and a mail alias? You can create a new mail address using this guide: How to create a mail address with One.com? You can find guides for setting up the most used mail programs at. Microsoft Outlook, Mozilla Thunderbird, Mac OS X Mail etc.) or by using the webmail. You can send/receive mail using a mail program that you (download and) install to your computer (i.e. +45 7020 5872 Mail – General Background What is it? Kalvebod Brygge 24 DK-1560 Copenhagen V Denmark Fax.
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